Privacy

The World Bioenergy Association is dedicated to safeguarding and preserving your privacy when: visiting our BioenergyConnect website, providing services to you, or communicating electronically with us.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

In operating our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs, IP address, operating system, access times, what browser you are using and other communication data.
  • Information that you provide by filling in forms on our website, such as when you register for information, complete a survey, or make a purchase.
  • Information provided to us when you communicate with us for any reason.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

Similarly to the above, we may gather information about your general internet use by using a cookie file.  Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies.  This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

Our company suppliers may also use cookies, over which we have no control.  Such cookies (if used) would be downloaded once you click on their section on our website.

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services.  To provide information on other products or services within our group of companies, subsidiaries, related companies and affiliates, which we feel may be of interest to you.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
  • To Personalise your experience.

Furthermore, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about relevant events or services, which we consider may be of interest to you. We (or they) may contact you about these products and services by any methods that you consented to at the time your information was collected.

On certain parts of the website, you can submit information about other people. For example, you may be able to provide an email address of colleagues who may be interested in registering to attend an event. We, or a third party, will use this information to contact these people for the purposes of increasing event attendance.

Please be advised that information posted on our website may become public knowledge.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure their safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Where applicable, we may disclose your personal and non-personal information to any member of our group. This includes, where applicable, subsidiaries, related companies or affiliates.

We may also disclose your personal and non-personal information to third parties:

  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimise credit risk.

The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

To try and bring you offers that are of interest to you, we have relationships with other companies that we allow exposure on our Web pages for promotional activities. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult their privacy policies.

We do not knowingly collect or ask for personal information from anyone under the age of 16. If you are under 16, please do not attempt to register (if applicable) on our site or send any information about yourself to us, including your name or email address. Should we discover that any such personal information has been collected, we will delete or remove that information as soon as possible.

Child protection is very important to us. Please contact us as soon as possible at info@worldbioenergy.org if you believe that we might have any information from, or about, a child under the age of 16.

If you are aged between 16 and 18 please ask you parents or guardian for permission before registering or sending any information about yourself to our site.

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10, which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us using the contact details below.

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Please do not hesitate to contact us at: andrew.potter@worldbioenergy.org or info@worldbioenergy.org